Chase Credit Card Login

Video demonstration and instructions on how to use the Chase Credit Card Login:

Follow These Steps to access your Chase Credit Card Account

1. First Enter the Chase Credit Card Login address or URL into the address bar of your browser:

https://chaseonline.chase.com/

2. Then on the empty text field next to USER ID, enter your Username or your User ID

3. Next on the empty text field next to PASSWORD, enter your Password

4. You can click or tick off the box next to REMEMBER MY USER ID, so you do not have to login each time you try to access your account

5. Click the LOG ON button to proceed to your account

 

Having trouble logging in to Chase Credit Card?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USERNAME and PASSWORD.

1. Just above the LOG ON button, click the link that says FORGOT YOUR USER ID OR PASSWORD? 

2. Then follow the instructions there and provide the needed information to retrieve or reset your Username. 

3. On the first page, you will have to enter in information to confirm your identification. The information includes your social security number and your ATM, debit or credit card number. 

4. Once you have entered in the information, click on the NEXT button to retrieve your username. 

5. Next, you will be sent an identification code to retrieve your password. Simply follow the instructions stated on the next page to retrieve your password 

 

Are you still having trouble logging in? No worries, simply contact Chase Credit Card directly and get help with your Chase Credit Card Login:

Online or Mobile Banking:

Domestic:
1-877-CHASEPC
(1-877-242-7372)

Outside the U.S.:
1-713-262-3300

For Deaf and Hard
of Hearing Customers:

Operator Relay Services:
1-866-443-0910

TDD/TTY Machines:
1-800-CHASETD
(1-800-242-7383)

Commercial Banking

Please call your Client Service Professional.

Military Personnel and Veterans:

Domestic Chase Military
Services:
1-877-469-0110

Overseas:
TDD 1-800-582-0542
(1-318-340-3308)

Report fraud and email concerns.

On the Contact Us page (https://www.chase.com/resources/customer-service), you can bring up several concerns including:

Credit Cards

Personal Banking

Auto Loans

Home Equity Lines and Loans

Mortgage Loans

Student Loans

Investments and Retirement Planning

Commercial Banking

Business Banking